Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

If your condition is not listed here, please use this selector:
A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit or A&E:

Queen Elizabeth II Hospital
Howlands
Welwyn Garden City
Hertfordshire
AL7 4HQ
Tel: 01438 314 333
Open 24 hours
Lister Hospital
Coreys Mill Lane
Stevenage
Hertfordshire
SG1 4AB
Tel: 01438 314 333
Open 24 hours
Cheshunt Community Hospital
King Arthur Court
Cheshunt, Waltham Cross
Hertfordshire
EN8 8XN
Tel: 01992 622 157
08:00 – 20:00

If you wish to get advice or see a Nurse or Doctor, please use eConsult.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone
Castlegate Surgery 01992 676 454
or
Church Street Surgery 01920 468 941
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone
Castlegate Surgery 01992 676 454
or
Church Street Surgery 01920 468 941

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Safer Places

Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by domestic and sexual abuse who live in west Essex, mid Essex, east Hertfordshire and Southend.

Telephone: 03301 025811

Twitter: @saferplacesuk

Website: www.saferplaces.co.uk

Email: info@saferplaces.co.uk

Herts Domestic Abuse Helpline

Support and more information on the different types of Domestic Abuse including coercive control and financial abuse.

Herts Domestic Abuse Helpline: 08088 088 088 

Monday-Friday, 09:00-21:00, Weekends, 09:00-16:00

Website: www.hertsdomesticabusehelpline.org

Herts Sunflower

Information about abuse, including support for children and young people, is now available.

Herts Domestic Abuse Helpline: 08088 088 088

Monday-Friday, 09:00-21:00, Weekends, 09:00-16:00

Website: www.hertssunflower.org

For Baby's Sake

For Baby’s Sake is a programme for expectant parents, whether together as a couple or not, who want to bring an end to domestic abuse and create the best possible start in life for their baby. For Baby’s Sake helps both parents to make the lasting changes that they want for themselves and their family.

Website: www.stefanoufoundation.org

Future Living

Future Living Hertford is an Award Winning registered charity (number 1155145) and an independent service for those in recovery from addiction and domestic abuse, providing a safe, non-judgemental therapeutic environment.

Website: www.futurelivinghertford.co.uk

Herts Rape Crisis

Free and confidential counselling for females who are over 18 and survivors of rape, sexual assault and/or childhood sexual abuse – no matter how old you were when this happened.

Every Thursday: 19:30 – 21:30 calls are answered by a counsellor.

Telephone: 01707 276 512

Website: www.hertsrapecrisis.org.uk

Herts SARC (Sexual Assault Referral Centre)

Herts SARC offers free support and practical help to anyone in Hertfordshire who has experienced sexual violence and/or sexual abuse. If you would like to talk to someone about something that has happened to a friend or relative, they can talk you through their services and offer emotional and practical support. If you would like to speak to someone they are available 24/7.

Telephone: 08081 784 448

Website: www.hertssarc.org

Relate - Hertfordshire

They offer a range of services to help you with your couple and family relationships, whether you’re young or old, straight or gay, single or in a relationship. They can help with the big relationship threatening problems as well as the issues that just make things a little less than perfect. Even if things are going well for you, we can help keep things that way.

Website: www.relate.org.uk

Victim Support

As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime.

For out of hours support call our support line on – 0808 168 9111
Website: www.victimsupport.org.uk

Women's aid

Since 1974, Women’s Aid have been at the forefront of shaping and coordinating responses to domestic abuse. As a federation of over 180 organisations, they provide just under 300 local lifesaving services to women and children across the country.

Helpline: 08082 000 247

Facebook: @womensaid

Twitter: @womensaid

Website: www.womensaid.org.uk

Bereavement

Cruse Hertfordshire

Cruse exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss. Cruse Bereavement Care Hertfordshire offers support when you need it most.

Telephone: 01707 278 389

Website: www.cruse-hertfordshire.org.uk

Sands

Sands offer support to those whose baby has died through late miscarriage, stillbirth or neo-natal death.

Telephone: 08081 643 332

Website: www.uk-sands.org

Stand by Me

Stand-by-me bereavement support is here to help children and families in North Herts and Stevenage when someone close to them has died or is dying.

Telephone: 07469 255 163

Website: www.stand-by-me.org.uk

Listening Place - Ware

The Listening Place is for those who need a place to share their experiences of grief and loss. It offers a safe place where individuals can find a ‘listening ear’ and support in times of loss for any reason.

Website: www.leasidechurch.org.uk

Road Victims Trust

Provides emotional and practical support to those affected by fatal and serious injury road collisions in Bedfordshire, Hertfordshire and Cambridgeshire.

Telephone: 01234 843 345

Wesbite: www.rvtrust.org.uk

The Counselling Foundation

The Counselling Foundation is a leading charity that has provided counselling and counselling training for the better mental health of communities in Hertfordshire and Bedfordshire for over forty years. They offer free NHS and subsidised weekly counselling for anxiety, depression and bereavement for those aged 16+, as well as grief support groups for those who have experienced a similar loss and to help promote healing through education and support after the bereavement of a family member, friend or colleague.

Website: www.counsellingfoundation.org

Cancer Support

Lister Hospital Prostate Cancer Support Group

We aim to provide non-professional mutual support, by inviting anybody who is or has been affected by this devastating illness, to join us at our meetings.

Website: listerprostatecancersupportgrp.jimdo.com

Macmillian Hertfordshire

Macmillan improves the lives of people affected by cancer locally. They provide practical, medical, emotional and financial support and push for better cancer care. Cancer affects us all. We can all help. We are Macmillan in Hertfordshire.

Telephone: 03001 000 200

Website: www.macmillan.org.uk

Hertfordshire Community NHS Trust: Specialist Palliative Care Service

This service offers Palliative Care to people who have a life limiting illness such as cancer, multiple sclerosis and HIV/AIDS. It can be given at any stage of an illness but is particularly important for people who require end of life care or have advanced disease. The aim is not to cure but to relieve suffering relating to physical, psychological, spiritual and pain management issues, improving the quality of life of the person who is ill and supporting the people caring for them.

Website: www.hct.nhs.uk

Cancer Research UK

Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families.

Telephone: 03001 231 022 (general enquires)

Telephone: 08088 004 040 (Cancer related enquires)

Facebook: @cancerresearchUK

Twitter: @CR_UK

Website: www.cancerresearchuk.org

Live Better With Cancer

Making day to day life a little bit better for people living with cancer.

Telephone: 08001 182 705
Open Monday – Friday – 08:00 – 17:00

Facebook: @livebetterwith

Twitter:@LBWCancer

Website: www.livebetterwith.com

Email: theteam@livebetterwith.com

Carers

Young Carers in Hertfordshire

The main focus of the service is to work with children, young people and their families to help them find support locally to reduce the amount of caring young carers have to do.

Twitter: @ycherts

Website: ycih.org

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Carers in Hertfordshire

Carers in Hertfordshire staff and volunteers work with and for carers, 1-1 and in groups.

We provide information, problem solving and support. We also arrange a variety of ways for carers to have a voice and influence service improvements.

You can self-refer to this service by completing our referral form, alternatively you can use the contact information below.

Telephone: 01992 586 959

Website: www.carersinherts.org.uk

Email: contact@carersinherts.org.uk

Up on Downs

Up on Downs is a parent run organisation which supports families of children with Down’s Syndrome which welcomes parents and professionals from all over Hertfordshire. They support other parents by sharing information and creating opportunities for families to socialise and learn together.

Website: www.upondowns.com

Kids Hub

The HUB offers information and support for parents and carers of disabled children and young people aged 0-19 in Hertfordshire. The HUB provides free and impartial support over the phone, by email or face-to-face (including home visits).

Website: www.kids.org.uk/hub

Headway Hertfordshire

Headway Hertfordshire works closely with people who have a brain injury, their carers and families. They aim to reduce social isolation, improve health and wellbeing and give carers a break. They also aim to raise awareness with local groups, professionals, statutory authorities, charities and others through presentations, talks and face to face meetings.

Website: www.headway-herts.org.uk

Angels Support Group

Angels is a parent led charity set up in North Hertfordshire to support parents and carers of children with Attention Deficit Hyperactivity Disorder (ADHD) and/or Autistic Spectrum Condition (ASC).

Website: www.angelssupportgroup.org.uk

Child Health and Young People

MOGO Listings

Local activities and events for young people.

Website: www.mogolistings.org

FUTUREHope

FUTUREhope is a free, confidential service working holistically with young people aged 11-19 across Hertford and Ware. Their primary goal is to empower young people to have hope for their future and reach their full potential through their four key areas of work: outreach, education, support and development.

Website: www.future-hope.org.uk

Young Pride in Herts

Young Pride in Herts offers support, info and advice to the young LGBTQ community and those who may be struggling with their sexuality or gender, in Hertfordshire. If you need support, want to get involved in changing services in the county or are a friend/parent or carer who needs advice, please contact them through their contact page.

Website: www.youngprideinherts.org

Hertfordshire Charity for Deprived Children

A Hertfordshire Charity for Deprived Children awards small grants to children living in the administrative county of Hertfordshire who are facing difficulties that compromise their well-being and self-worth.

Website: www.mgtact0.wixsite.com

Hertfordshire Student's Union

A charity run by students, for students. The charity provides information for students on things such as events, jobs, representation as well as support and advice services.

Website: www.hertfordshire.su

Who not What

Who not What is a group of young people who have come together to represent the voice of the young lesbian, gay, bi-sexual, transgender and questioning community of Hertfordshire. They are looking at services available throughout the county and will be working towards improving these services for young LGBTQ people aged 13-24 who live, work or are educated in the county. They conduct regular consultations to hear the views and opinions of young LGBTQ people aged 13–24 who live, work or are educated in the county.

Website: www.ychertfordshire.org

NESSie

NESSie provides arts therapies and counselling to support children and young people with positive mental health in schools and educational settings across North Hertfordshire and Stevenage. NESSie provides a wraparound service delivery model to ensure children and young people are accessing the right level support to meet individual needs.

Website: www.nessieeducation.com

YC Herts

YC Hertfordshire provides youth work projects and programmes, information, advice, guidance, work related learning, outdoor education and support for young people. YC Herts can help young people with the issues which are important to them such as jobs, careers and education, relationships, sexual health, confidence, self-esteem, substance misuse, staying safe, housing and independent living skills.

Website: www.ychertfordshire.org

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Hertfordshire Health Walks

Walking is a really positive thing for your health and wellbeing. It has been shown that walking can prevent, help manage and also rehabilitate from illness. Hertfordshire Health Walks are an ideal way of taking regular exercise. There are local walks to suit all ages and abilities and it’s completely free.

Walks take place weekly in Hertford, Bengeo, Ware, Stanstead Abbotts and Watton. They range from a 20-30 minute comfortable pace walk with plenty of stopping places, up to a more brisk 90-minute walk. Health Walks are the ideal opportunity to meet new people and explore your local area in a safe and supported way.

All you need to do get started is to turn up! No referral or pre-booking is required.

For more information and to sign up as a new walker visit the Health Walks website: www.hertfordshire.gov.uk

Herts Help

Telephone: 0300 123 4044

Website: www.hertshelp.net

Email: info@hertshelp.net

East Herts Community Transport

East Herts Community Transport is a project of the CVS for Broxbourne and East Herts, aiming to facilitate community transport in the district. This includes a Community Car Scheme, run by the CVS as well as initiatives and options of other providers: door-to-door services, car schemes, minibuses for hire as well as other services that make life easier if you are struggling to get out and about.

Telephone: 0300 123 1677

Twitter: @EastHertsCT

Website: drivenbythecommunity.org.uk

Email: communitycar@cvsbeh.org.uk

Meetups in Hertford

Meetup brings people together in thousands of cities to do more of what they want to do in life.

Website: www.meetup.com

Waterford Womens Institute

We have fun, enjoying outings, coffee mornings and eating out as well as our monthly meetings.

Visitors and new members are welcomed.

Telephone: 01920 426569

Website: directory.hertfordshire.gov.uk

Family Lives

Family Lives work closely with local communities through their services for families, and a local network of volunteers. Find out what they’re doing near you and how you can get involved.

Telephone: 01163 666087

Website: www.familylives.org.uk

Watton-at-Stone Sports Facilities

Most of the sports activities are centred on the village Sports Field (often referred to as the Meadow) which is located just off the High Street, opposite the Bull public house.

Website: www.watton-pc.org.uk

Activities held at Benington Village Hall

3 Walkern Road, Benington SG2 7LN

More details can be found in the Benington parish magazine.

Mondays Art Club: 10am – 2pm
Chair Exercises: 2:30pm – 4pm
Tuesdays Tuesday Club for over 60’s: 2pm – 4pm on alternate weeks
Whist Club: 2pm – 4pm on alternate weeks
Badminton: 7:30am – 9:30am
Wednesday Yoga/Pilates: 10am – 11am
Thursday Coffee morning: 9am – 11:30am
Friday Badminton: 10am – 12pm

Jenny Cobb: 01438 869348

DSPL (Delivering Special Provision Locally)

DSPL is a Hertfordshire-wide partnership approach where parents, carers, staff in early years settings and schools, further education colleges, local authority officers and representatives from other agencies, work together as part of an Area Group, to ensure that there is a range of provision and support services available in their local community.

Website: www.dspl7.org.uk

Community Development Agency for Hertfordshire (CDA)

CDA Herts’ primary role in the Voluntary and Community Sector is to be the voice and advocate for the communities in Hertfordshire. They achieve this by exchanging information between the public, private and voluntary sectors, influencing strategies, supporting and working in partnership, and delivering projects.

Website: www.cdaherts.org.uk

YMCA Central Herts

YMCA deliver a range of programmes and services that tackle issues facing local people and ensure there are opportunities for young people throughout our work from apprentices, to work experience, and childcare to youth work. They work with all ages, faiths, backgrounds and have served the communities in Hertfordshire for over 127 years.

Website: www.ymca.org.uk

Groundwork East Hertfordshire Projects

Through a range of projects across the County, Groundwork work towards a vision of a society of sustainable communities which are vibrant, healthy and safe, which respect the local and global environment and where individuals and enterprise prosper. Creating these sustainable communities means developing initiatives which cut across economic, social and environmental issues.

Website: www.groundwork.org.uk

Depression, Anxiety & Stress

Change, Grow, Live (CGL)

We provide help and support to adults, children, young people and families. Our services cover a wide variety of areas including health and wellbeing, substance use, mental health, criminal justice, domestic abuse and homelessness.

Facebook: changegrowlive

Twitter: @changegrowlive

Website: www.changegrowlive.org

Hertfordshire Partnership Wellbeing Service

The Wellbeing Service offers free and confidential talking therapy and practical support for Hertfordshire residents experiencing a wide range of mental health problems such as: worry, low mood, insomnia and stress.

We also provide support for carers, people who are struggling with the reality of living with long term physical health conditions or who are experiencing low mood and anxiety during or after pregnancy.

Facebook: HPFTWellbeing

Twitter: @HPFT_Wellbeing

Website: www.hpft.nhs.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

The OLLIE Foundation

OLLIE is a charity dedicated to delivering suicide awareness, intervention and prevention training by empowering professionals and young adults in their own communities to lead suicide prevention activities. It is widely accepted in society that with appropriate support and education, suicide can be prevented.

Website: www.theolliefoundation.org

Young Minds

Young Minds are leading the fight for a future where all young minds are supported and empowered, whatever the challenges.

Parent Helpline: 08088 025 544

Facebook: @youngmindsuk

Twitter: @YoungMindsUK

Website: www.youngminds.org.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Hertfordshire Mind

Hertfordshire Mind Network is an independent charitable provider of mental health services. We work across Hertfordshire, offering support to anyone in the county who is over the age of 18 and facing a mental health problem, or caring for those who are.

Telephone: 0203 727 3600

Twitter: @HertsMind

Website: www.hertsmindnetwork.org

Email: info@hertfordshiremind.org

More services for young people
Drugs and Alcohol

Change, Grow, Live (CGL)

We provide help and support to adults, children, young people and families. Our services cover a wide variety of areas including health and wellbeing, substance use, mental health, criminal justice, domestic abuse and homelessness.

Facebook: changegrowlive

Twitter: @changegrowlive

Website: www.changegrowlive.org

Spectrum - Hertford Drug & Alcohol Services

Spectrum – Hertford is a free and confidential drug and alcohol service for adults. Our Hertford service is also open to people living in Waltham Cross, Ware, Cheshunt and Bishops Stortford.

We will help you to make and sustain the changes you need to make to reduce and, ultimately, stop your drug and/or alcohol use. We aim to empower you to identify and realise your goals throughout your recovery journey, in order to live a healthier, safer life.

Telephone: 01992 500161

Website: www.changegrowlive.org

Email: herts@cgl.org.uk

Hertfordshire Complex Needs Service

The service provides 1:1 community support to people recovering from mental health issues and additional complex needs, including drug and alcohol misuse. It works across Hertfordshire and can support you in your own home or within your local community. They work together with you to design personalised support packages that reflect your individual needs, offering high quality support to help improve your quality of life enabling you to face the future with confidence.

Website: www.hertsmindnetwork.org

The Living Room

The Living Room Hertfordshire is an award winning addiction recovery charity, founded in 2000. With centres in Hertfordshire in Stevenage and St Albans, staffed by highly-trained counsellors with lived experience of addition themselves. They offer free, day-time, group counselling, peer support and workshop therapies using the 12-step programme.

Telephone: 01438 355 649

Website: www.livingroomherts.org

Resolve

Resolve supports the whole family through structured programmes, values and services for people with alcohol and substance issues, their family members, carers and loved ones. Today Resolve delivers services across the County of Hertfordshire with service centres based in East & North.

Website: www.resolve-online.org

Supporting Herts

Supporting Herts offers housing-related support to drug and/or alcohol users within Hertfordshire. They work in partnership with Druglink to support service users to prevent homelessness by helping to achieve stable housing and aid recovery from drug and/or alcohol dependency. Their service covers the whole of Hertfordshire.

Website: www.wdp.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Herts Help

Telephone: 0300 123 4044

Website: www.hertshelp.net

Email: info@hertshelp.net

Hertswise - The Dementia Support Service

The Hertswise dementia service is there to support people with dementia, low-level memory loss or mild cognitive impairment as well as their friends, family and carers.

The service is provided by Age UK Hertfordshire, the Hertfordshire Independent Living Service, Herts Mind Network, Carers in Herts and other community and voluntary groups.

Telephone: 0300 123 4044 

Website: www.ageuk.org.uk/hertfordshire

Transport for Older People and Disabled People

There are a number of options for transportation within Hertfordshire, for more information and access to services please visit the Hertfordshire County Council website.

Red Cross - Mobility Aids

The British Red Cross mobility aids service provide short-term loans of wheelchairs and toilet aids in Bedfordshire, Hertfordshire and Essex.

Telephone: 01992 585974

Website: www.redcross.org.uk

East Herts Community Transport

East Herts Community Transport is a project of the CVS for Broxbourne and East Herts, aiming to facilitate community transport in the district. This includes a Community Car Scheme, run by the CVS as well as initiatives and options of other providers: door-to-door services, car schemes, minibuses for hire as well as other services that make life easier if you are struggling to get out and about.

Telephone: 0300 123 1677

Twitter: @EastHertsCT

Website: drivenbythecommunity.org.uk

Email: communitycar@cvsbeh.org.uk

Hearing Advisory Service

Patients are able to go the following places:

  • The Herford Hospital every Thursday between 09:00-12:00, no appointment necessary – this is for retubing and batteries
  • Hoddesdon Health Centre, High Street, EN11 9AN between 10:00-12:00 on 2nd Tuesday of each month
  • Ware, Bowling Road Clinic, Bowling Road, SG12 7EF between 13:30-15:00 hours on 2nd Tuesday of each month

All the dates of their clinics where hearing aids can be retubed can be found on the following website www.hhas.org.uk. If patients need batteries they can be obtained by sending a stamped addressed envelope to either Audiology or to Hertfordshire Hearing Advisory Service (at the above address), with a large postage stamp or two standard stamps, giving the information of size of battery.

Woodside Centre, The Commons, Welwyn Garden City, AL7 4SE

Telephone: 01707 324 582

Text: 01707 375 486

Email: info@hhas.org.uk

Dementia UK Admiral Nurses

Specialist Mental Health Nurses that work with family carers and people with dementia, in the community and other settings: individual/family work, Post-Diagnostic Support Groups (PDSG), and Carer’s Workshops and a local programme of Dementia Café’s.

Admiral Nursing Direct Helpline: 08452 579 406 

Website: www.dementiauk.org

Cinnamon Trust

Cinnamon Trust is a National Charity for elderly and terminally ill people and their pets, where the owner needs help walking their dog.

Email: volunteer@cinnamon.org.uk

Telephone: 01736 757 900 

Website: www.cinnamon.org.uk

Older Drivers

Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.

Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations

Visit: www.olderdrivers.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

End of Life / Palliative Care

Isabel Hospice

Isabel Hospice provides free palliative care and support for patients and their families living with cancer and other life-limiting illnesses such as MND, end stage renal conditions, end stage heart conditions, respiratory conditions or other neurological conditions, throughout eastern Hertfordshire.

Telephone: 01707 382575

Facebook: isabelhospice

Twitter: @isabelhospice

Website: www.isabelhospice.org.uk

Lister Hospital End-of-Life Care Services

The Lister Hospital Palliative and end-of-life care services work solely with patients who have life-limiting illnesses and offer; advice, information to patients and families including financial matters, emotional and psychological support, referrals to community services and bereavement support. For full details please visit the website link below.

Telephone: 01438 284035

Website: www.enherts-tr.nhs.uk

Maternity & Pregnancy

Postnatal Depression - Wellbeing Service

We provide support for carers, people who are struggling with the reality of living with long term physical health conditions or who are experiencing low mood and anxiety during or after pregnancy.

For Urgent Support Telephone: 0300 777 0707

Facebook: HPFTWellbeing

Twitter: @HPFT_Wellbeing

Website: www.hpft.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

BabyCentre

BabyCentre® reaches more than 45 million mums globally each month in nine different languages, including eight in 10 new and expecting mums online in the UK.

Website: www.babycentre.co.uk

Download from: play.google.com

Download from: itunes.apple.com

West Hertfordshire Hospitals

There are a wide range of maternity service available at West Hertfordshire Hospitals (Hemel Hempstead).

Website: www.westhertshospitals.nhs.uk/maternity

NCT

NCT are here to support parents. They give them accurate, impartial information so that they can decide what’s best for their family, and we introduce them to a network of local parents to gain practical and emotional support.

Website: www.nct.org.uk

Sexual Health

SH:24

Sexual health 24 hours a day, Free, discreet, confidential

Website: www.sh24.org.uk

Marie Stopes

Marie Stopes UK is a charity that has been helping women and men across the UK to choose if and when they have children for more than 40 years.

Telephone: 0345 300 8090

Website: www.mariestopes.org.uk

Sexual Health Hertfordshire

All our services are free and confidential to everyone regardless of age or gender. We have clinics across Hertfordshire.

Telephone: 0300 008 5522

Website: www.sexualhealthhertfordshire.clch.nhs.uk

Health For Teens: Sexual Health

Health for Teens introduces a new and different way for young people aged 11-19 to learn about their health.

Website: www.healthforteens.co.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Terrence Higgins Trust

They provide support for people newly diagnosed with HIV and those living with HIV in Hertfordshire. Training for professionals is also available.

Website: www.tht.org.uk

The Proud Trust (LGBT+)

The Proud Trust is the home for LGBT+ Youth (Lesbian. Gay. Bisexual. Trans. Other identities).

Website: www.theproudtrust.org

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Stop Smoking

Stop Smoking Help - Hertfordshire

There are over 300 local stop smoking services in Hertfordshire offering non-judgemental support, either one-to-one or for groups in the workplace.

Website: www.hertfordshire.gov.uk/smoking

Castlegate Surgery and Church Street Surgery Smoking Cessation Service

Our Healthcare Assistant, Lisa Hill, runs our smoking cessation service. Lisa works Mondays, Wednesdays and one Saturday a month to help patients quit smoking.

To make an appointment, please contact reception.

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Hertfordshire Health Walks

Walking is a really positive thing for your health and wellbeing. It has been shown that walking can prevent, help manage and also rehabilitate from illness. Hertfordshire Health Walks are an ideal way of taking regular exercise. There are local walks to suit all ages and abilities and it’s completely free.

Walks take place weekly in Hertford, Bengeo, Ware, Stanstead Abbotts and Watton. They range from a 20-30 minute comfortable pace walk with plenty of stopping places, up to a more brisk 90-minute walk. Health Walks are the ideal opportunity to meet new people and explore your local area in a safe and supported way.

All you need to do get started is to turn up! No referral or pre-booking is required.

For more information and to sign up as a new walker visit the Health Walks website: www.hertfordshire.gov.uk

Hertfordshire City Council

Walking, Cycling, Ideas to keep active, Activities for children, Pregnancy and physical activity and News.

Website: www.hertfordshire.gov.uk

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running and cycling for beginners and much more.

Website: www.nhs.uk/live-well/exercise

Dietdoctor

View health information, recipes and advice on how to lose weight.

Website: www.dietdoctor.com

WW

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

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Local Pharmacies

View more local pharmacies

Administration office

Administration office

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